Privacy Policy

Last updated: August 2026

Punchy Creations (“we”, “our”, “us”) operates the website www.punchycreations.ca and provides ecommerce products and related services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, create an account, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Our website address is: https://www.punchycreations.ca

We operate as a Canadian ecommerce business based in Alberta, Canada.

2. Information We Collect

2.1 Comments

When visitors leave comments, we collect:

The information entered in the comment form
IP address
Browser user agent
Anti‑spam verification data

2.2 Media Uploads

If you upload images, avoid including EXIF GPS location data. Visitors may download and extract location data from images on the site.

2.3 Cookies

We use cookies to improve your browsing experience.

Comment cookies: Save your name, email, and website for convenience (1 year).
Login cookies: Temporary cookie to check browser compatibility; additional cookies store login status and screen preferences.
Remember Me: Extends login for 2 weeks.
Editor cookies: Store the post ID of edited articles (1 day).

2.4 Ecommerce & Order Information

When you place an order, we collect:

Name
Billing address
Shipping address
Email
Phone number
Order details
IP address
Device information
Fraud‑prevention signals

This information is required to process your order, fulfill shipments, and maintain transaction records.

2.5 Customer Accounts

If you create an account, we store:

Username
Email
Saved addresses
Order history
Account preferences

You may edit or delete your personal information at any time, except your username.

2.6 Payment Processing

We use third‑party payment processors including:

PayPal
WooPayments (Stripe‑powered)

These providers may collect:

Payment card details
Billing information
Device and browser data
Fraud detection signals

We never store full credit card numbers on our servers.

Each processor maintains its own privacy policy.

2.7 Shipping Providers

To deliver your order, we share necessary information with:

Canada Post

This includes:

Name
Shipping address
Postal code
Package details

2.8 Security & Anti‑Fraud

We use:

Wordfence Security

Wordfence may log:

IP addresses
Browser details
Login attempts
Firewall activity

This helps protect our website from malicious activity.

2.9 Email Marketing

If you subscribe to our newsletter, we collect:

Email address
Subscription preferences

You may unsubscribe at any time.

2.10 Embedded Content

Articles may include embedded content (videos, images, etc.) from external websites. These sites may collect data, use cookies, and track your interactions.

3. Who We Share Your Data With

We share data only as necessary to operate our business:

Payment processors (PayPal, WooPayments)
Shipping carriers (Canada Post)
Security services (Wordfence)
Spam detection services

If you request a password reset, your IP address may be included in the reset email.

4. How Long We Retain Your Data

Comments: Stored indefinitely for moderation and continuity.
Customer accounts: Stored until deleted by the user or requested for removal.
Orders: Retained for tax, accounting, and legal compliance (typically 7 years in Canada).
Security logs: Retained for a limited period depending on Wordfence settings.

5. Your Rights Over Your Data (PIPEDA Compliance)

Under Canadian privacy law (PIPEDA), you may request:

A copy of the personal data we hold
Correction of inaccurate information
Deletion of your personal data
Withdrawal of consent for marketing
Information about how your data is used

This does not include data we must retain for legal, administrative, or security purposes.

To make a request, contact us at: support@punchycreations.ca

6. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Payment information is securely transmitted to third‑party processors.

Shipping information is sent to Canada Post for delivery.

7. How We Protect Your Data